Customer Manager Associate
About The Position
The Customer Manager Associate covers an assigned territory and surrounding area in a given market and reports to the Retail Sales Manager or Senior Customer Manager. The role develops relationships with store managers and personnel to achieve short- and long-term performance objectives at assigned stores within a geographic territory. The work centers on wall-to-wall sales coverage, including new-item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising to generate incremental sales volume. Associate Customer Managers perform the same selling duties as others in the job family while working with less complex small and midsize retailers.
Requirements
- Bachelor’s degree or equivalent work experience.
- Sales experience.
- Strong interpersonal, organizational, and sales skills, with the ability to work effectively with team members, peers, management, and external customer contacts.
- Home space to store samples that is readily accessible and secure.
- Basic Microsoft Office comprehension, including Outlook and Excel, and proficiency managing Outlook email and calendar and basic Excel workbooks.
Responsibilities
- Sell promotional programs for displays at independent natural retailers purchasing from distributors.
- Sell incremental quantities for displays and temporary price reductions based on OI programs through distributors.
- Develop relationships with store managers and buyers through clear communication and follow-through.
- Obtain distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
- Identify and correct product voids.
- Merchandise manufacturers’ products to obtain the best possible shelf placement.
- Attend retailer resets when requested.
- Complete store audits and pricing surveys as requested.
- Communicate competitive and market activity to management.
- Use supplied technology to report results.
- Set and review performance against objectives with the Sales Manager.
Benefits
- Flexible scheduling options are available for many field roles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
