Customer Manager Associate

Acosta • Jefferson City, MO

4d

About The Position

The Customer Manager Associate covers the territory and surrounding area for which they are hired. Reporting to the Retail Sales Manager or Senior Customer Manager, the associate develops relationships with store managers and personnel to achieve short- and long-term performance objectives at assigned stores within a geographic territory.

The role centers on wall-to-wall sales coverage, including new-item speed-to-shelf, schematic compliance, item and pricing surveys, promotional selling, and product merchandising to generate incremental sales volume. Associate Customer Managers perform the same selling duties as others in the job family, focused on less complex small and midsize retailers.

Requirements

• Bachelor’s degree or equivalent work experience.
• Sales experience.
• Strong interpersonal, organizational, and sales skills, with the ability to work effectively with team members, peers, management, and external customer contacts.
• Home space to store samples that are readily accessible and securely stored.
• Basic Office functionality comprehension, including Outlook and Excel; proficiency managing Outlook email and calendar and using basic Excel workbooks.

Responsibilities

• Sell promotional programs for displays at independent natural retailers purchasing from distributors.
• Sell incremental quantities for displays and TPR based on OI programs through distributors.
• Develop relationships with store managers and buyers through effective communication and follow-through.
• Obtain distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
• Identify and correct voids.
• Merchandise manufacturers’ products to obtain the best possible shelf placement.
• Attend retailer resets when requested.
• Complete audits and pricing surveys in stores as requested.
• Communicate competitive and market activity to management.
• Use supplied technology to report results.
• Set and review performance against objectives with the Sales Manager.

Benefits

• Flexible scheduling options are available for many field roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level