Customer Loyalty Representative - PT
About The Position
We’re hiring immediately! Do you enjoy working directly with people and creating exceptional experiences for customers? If you’re friendly, confident, and take pride in delivering high-quality service, join the Avis Budget Group team supporting our valued loyalty customers. In this role, you’ll work in an active, outdoor airport environment and have the opportunity to earn additional incentives while helping frequent and premiere customers get on their way quickly and smoothly. What You’ll Do: You will assist our frequent, premiere customers at our airport operations. You will process rentals for customers who are members of our loyalty programs, offer products and services that enhance their experience, and provide professional, attentive service to help improve each customer’s travel experience. Perks You’ll Get: • Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) • On-the-job training • Paid time off • Medical, dental and other insurance • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses • Retirement benefits (401k) • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars Above perks may vary based on full-time/part-time status and location What We’re Looking For: • Valid Driver’s License • Basic computer skills (typing, data entry) • Engaging personality with strong verbal communication skills • Genuine interest in providing outstanding customer service • Willingness to work outdoors • Flexibility to work all shifts • Must be able to sit, stand, and type for prolonged periods and drive a variety of vehicles • Must be 18 years of age and legally authorized to work in the United States • This position requires regular, on-site presence and cannot be performed remotely • 6 months retail or customer service experience in a fast-paced environment is a bonus Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Philadelphia Pennsylvania United States of America A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.
Requirements
- Valid Driver’s License
- Basic computer skills (typing, data entry)
- Engaging personality with strong verbal communication skills
- Genuine interest in providing outstanding customer service
- Willingness to work outdoors
- Flexibility to work all shifts
- Must be able to sit, stand, and type for prolonged periods and drive a variety of vehicles
- Must be 18 years of age and legally authorized to work in the United States
- This position requires regular, on-site presence and cannot be performed remotely
Nice To Haves
- 6 months retail or customer service experience in a fast-paced environment is a bonus
Responsibilities
- assist our frequent, premiere customers at our airport operations
- process rentals for customers who are members of our loyalty programs
- offer products and services that enhance their experience
- provide professional, attentive service to help improve each customer’s travel experience
Benefits
- Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage)
- On-the-job training
- Paid time off
- Medical, dental and other insurance
- Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
- Retirement benefits (401k)
- Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
- Above perks may vary based on full-time/part-time status and location
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
