Customer Growth District Sales Manager

Toast

12h•$165,000 - $338,000•Remote

About The Position

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Growth Sales District Manager, you will be part of a new and growing team at Toast. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will be helping Toast to build and develop an inside sales team in a remote capacity. We are looking for candidates that have demonstrated success in SaaS sales or a track record of managing strong customer facing and service oriented sales teams with experience in the restaurant industry. Your primary goal will be to generate leads, grow an account portfolio and meet both monthly and quarterly quotas by selling Toast software services to customers in the SMB market. If you like mobile technology, have experience in the restaurant or payroll industry, and can communicate clearly, effectively, and persuasively, join us.

Requirements

1+ years of sales management experience, or equivalent mentorship experience, with complex software solutions — preferably software as a service
Demonstrated experience building a customer facing, quota achieving client services team, with emphasis on developing sales staff to prospect, qualify, and close business
Experience coaching a team to grow and retain a book of business — upsell, adoption, and renewal conversations
Proven track record of consistent quota attainment
Demonstrated leadership through mentoring others and contributing beyond your immediate team
Metrics driven for optimum sales performance for the team, with strong forecasting and pipeline rigor
Experience managing a fast paced, transactional sales team
Experience working with software technologies and delivering customer demos
Strong business acumen and goal oriented
Driven – possesses a strong desire to be successful, self-starter and a true initiator

Nice To Haves

Sandler Sales methodology experience preferred
Payroll and POS experience is desired but not required

Responsibilities

Manage, coach and develop a quota achieving sales team
Cultivate, build and maintain strong client relationships that deepen over the life of the account
Manage the full sales process from initial customer interest through close, go-live, and continued product adoption
Own the health of your team's portfolio — drive proactive retention and get ahead of churn before it shows up in the numbers
Run consistent operating rhythms — 1:1s, account coaching, and pipeline inspection — with disciplined forecast accuracy
Learn the Toast Platform and become a product expert; coach the team on deepening product usage inside their accounts
Assist in training staff and management
Track and analyze sales statistics based on key quantitative metrics, including expansion, adoption, and retention
Handle and resolve customer escalations, partnering cross-functionally to remove blockers for your team