Customer Greeter

Avis Budget Group • Detroit, MI

4d • Onsite

About The Position

In this outdoor role, you will assist our customers at our airport locations. You’ll be one of the first friendly faces our customers see, helping set the tone for a positive travel experience. This includes managing customer lines, directing customers to the right location at the operation and answering any questions with professionalism, patience, and a service-focused mindset to improve the customer’s travel experience and provide excellent customer service.

Requirements

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• A genuine enjoyment of working with customers and helping others
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to stand, walk or move throughout rental lot for continuous periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely

Nice To Haves

• 6 months retail customer service experience in a fast-paced, people focused environment is a bonus

Responsibilities

• Manage customer lines
• Direct customers to the right location at the operation
• Answer any questions with professionalism, patience, and a service-focused mindset
• Provide excellent customer service
• Stand, walk or move throughout rental lot for continuous periods
• Drive a variety of vehicles

Benefits

• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed