Greeter

Primanti Bros.•State College, PA

3d•Onsite

About The Position

Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most! Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER , and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.

Requirements

Ability to write and read the English language.
Good communication skills, friendly, and people oriented.
Enthusiastic, dependable, courteous, able to multitask.
Possess basic math skills.
Able to operate POS system for transactions.
Stands 100% of the shift.
Frequent bending, stooping, reaching, and wiping.
Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.

Responsibilities

Make the first great impression on Fans as well as controlling the smooth and efficient flow of the restaurant.
Create a welcoming experience whether greeting a Fan at the door or on the phone.
Provide fast service and great hospitality for our To-Go Fans.
Maintain a cheerful, courteous disposition and a neat, clean, and professional image.
Provide a warm and welcoming greeting to each Fan including opening the door whenever possible.
Answer the phone with the correct greeting and within 3 rings.
Handle take-out and call-in orders, ring order, and package in appropriate containers.
Educate Fans on retail items and keep greeting station and retail areas well stocked.
Ensure an exceptional To-Go experience for every Fan, this may include delivering food to fans in our restaurant parking lot as needed.
Seat Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
Use a wait management system to manage the flow of the restaurant while on a Wait.
Attend to Fans with small children – provide a Kid’s Pack, highchair, sling or booster as needed, or with any specific requests that would make them more comfortable.
Check restrooms for cleanliness and supplies every 20 minutes.
Possess proficient knowledge of the menu.
Run food from the Expo area and pre-bus tables as needed.
Bus and clean tables and booths as needed.
Communicate Fan questions or concerns to Coaches as appropriate.
Balance cash drawer as needed.
Adhere to all safety and sanitation policies and procedures throughout shift.
Complete the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
Perform other duties as needed per Coach request.