Customer Experience Specialist - Temp

Farm Credit Services of America • Minot, ND

3d • Hybrid

About The Position

We are seeking a reliable and customer-focused Temporary Customer Experience Specialist to join our team! This is a part-time role (3 days per week, 8:00 AM–4:30 PM), running from July through February, with some scheduling flexibility as needed. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys a variety of tasks. If you are a proactive individual with strong organizational skills and a passion for customer service, we would love to hear from you!

Requirements

• High school diploma or equivalent.
• Previous office experience preferred but not required.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple tasks and prioritize effectively.
• Proficient in basic computer applications and office equipment.

Nice To Haves

• Open to traveling between offices as needed.

Responsibilities

• Answer and manage incoming phone calls, direct inquiries to appropriate teammates, and provide excellent customer service.
• Greet and assist current and potential customers, ensuring a positive and professional experience.
• Key in simple financial transactions and maintain accurate records.
• Scan documents, index them into our system, and ensure proper filing for easy retrieval.
• Monitor inventory levels, order and restock office supplies as needed, and ensure availability of essential materials.
• Assist with preparing for meetings, including ordering and arranging lunch and other refreshments.
• Handle incoming and outgoing mail, distribute it to the appropriate departments or teammates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED