Customer Support Specialist (temp)

Excelitas Technologies • Boulder, CO

4d • $20 - $24 • Onsite

About The Position

Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors. We are currently seeking a Customer Service Specialist who will assist customer service with data entry tasks in SalesForce and SAP. This position is a temporary position.

Requirements

• One year customer support, inside sales or contract administration work experience preferred.
• Previous manufacturing experience preferred or business to business.
• Previous experience using enterprise resource planning (ERP) software preferred, SalesForce, SAP.
• Highly organized, self-motivated and possesses a desire to work at a fast pace with a sense of urgency, accuracy, flexibility.
• Ability to manage several tasks at once.
• Ability to work on a wide variety of tasks with little or no supervision.
• Able to foster strong relationships and communicate effectively in person, via the telephone and electronically.
• Strong Microsoft Suite Skills preferred; Salesforce or SAP experience preferred.

Responsibilities

• Be able to recognize a Customer Purchase Orders and additional documentation
• Enter details into SalesForce or SAP
• Assist with Date management and Item Availability confirmations.
• Able to learn a task quickly and perform it.
• Communicate clearly and concisely with Customer Support Representatives and Manager.
• Be able to email other departments in the company if asked to do so.
• Compliance and support
• Enter details into the system to setup an RMA for customer returns
• Other responsibilities as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed