Customer Experience Sales & After Sales Student Program

Stellantis • Auburn Hills, MI

7d • Onsite

About The Position

The Customer Experience Sales & After Sales Student Program is an in-person, year-round student position based at Stellantis Headquarters & Technology Center in Auburn Hills, Michigan. Students work with Sales, After Sales, Network, and Brand teams to facilitate Customer Experience programs and initiatives in a Stellantis functional area. The Customer Experience Operations team connects corporate strategies with field operations and supports the dealer network. Students interface with different levels of the Customer Experience department, apply their coursework, and help align regional teams as Stellantis Operating Guidelines are implemented with dealerships.

Assignments are project-oriented and selected based on each candidate’s background and skill set. The program provides opportunities to contribute to meaningful departmental projects, learn about corporate business culture, participate in structured activities and networking events, and take on increasing responsibility over time. Students are expected to work 24 hours per week during normal business hours, Monday through Friday, on a consistent schedule arranged with their manager to accommodate classes. During summer months, management may allow students to work up to 40 hours per week. Cohorts begin quarterly in January, April, June, and September; students are intended to remain in the program until graduation. Applications are accepted year-round.

Requirements

• Currently pursuing a bachelor’s degree or higher in Business, Sales, Communications, Marketing, Economics, or a related field at an accredited college or university.
• Must have completed at least one year of undergraduate study at the time of hire.
• Proficient in Microsoft Office Suite applications.
• Able to work 24 hours per week year-round.
• Must not require immigration-related sponsorship now or in the future to work in this position.

Nice To Haves

• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Exceptional interpersonal skills and ability to collaborate across organizational levels and with external partners.
• Ability to prioritize tasks, multitask, and achieve goals in a fast-paced environment.
• Demonstrated leadership in academic pursuits, extracurricular activities, or service organizations.
• Previous internship within a quality function.
• Strong data analysis skills.
• Strong interest in the automotive industry and new technologies.
• Creative and innovative thinking.

Responsibilities

• Support Sales, After Sales, Network, and Brand teams in facilitating Customer Experience-related programs and initiatives.
• Help connect corporate strategies with field operations while supporting the dealer network.
• Contribute to aligning regional teams as Stellantis Operating Guidelines are implemented with dealerships.
• Work on project-oriented assignments that provide meaningful contributions to the assigned department.
• Apply academic coursework to work and help drive results.

Benefits

• Exposure to cutting-edge projects and technologies.
• Collaborative work environment.
• Mentorship from experienced professionals.
• Networking opportunities with peers and leaders.
• Skill development workshops and training sessions.
• Paid US holidays.
• Stellantis Employee Advantage Vehicle Discount Program.
• Eligible students may be able to participate in the Company Vehicle Employee Lease Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern