Customer Experience Sales & After Sales Student Program

Stellantis • Auburn Hills, MI

5d • Onsite

About The Position

The Customer Experience Sales & After Sales Student Program provides year-round, project-oriented experience supporting Stellantis Sales and After Sales teams. Students work with Sales, After Sales, Network, and Brand teams to facilitate Customer Experience programs and initiatives. The Customer Experience Operations team bridges corporate strategies and field operations in its support of the dealer network. Students gain industry experience, interact with people at various levels of the Customer Experience department, and apply their coursework to help drive results. The role supports strategy and alignment between regional teams as Stellantis Operating Guidelines are implemented with dealerships.

The program is in person at the Stellantis Headquarters & Technology Center in Auburn Hills, Michigan. Students generally work 24 hours per week during normal business hours, Monday through Friday, with a consistent schedule arranged with their manager to accommodate classes. During summer months, students may work up to 40 hours per week at management’s discretion. Cohorts begin quarterly in January, April, June, and September. Students are intended to remain in the program until graduation. Departments and assignments are determined based on students’ backgrounds and skills.

Requirements

• Currently pursuing a bachelor’s degree or higher in Business, Sales, Communications, Marketing, Economics, or a related field at an accredited college or university.
• Must have completed at least one year of undergraduate study by the time of hire.
• Proficient in Microsoft Office Suite applications.
• Able to work 24 hours per week year-round.
• Must not require immigration-related sponsorship now or in the future to work in this position.

Nice To Haves

• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Exceptional interpersonal skills and ability to collaborate across organizational levels and with external partners.
• Ability to prioritize tasks, multitask, and achieve goals in a fast-paced environment.
• Proven leadership in academic pursuits, extracurricular activities, or service organizations.
• Previous internship within a quality function.
• Strong data analysis skills.
• Strong interest in the automotive industry and new technologies.
• Creative and innovative thinking.

Responsibilities

• Support Sales and After Sales teams in a Stellantis functional area.
• Work with Sales, After Sales, Network, and Brand teams to facilitate Customer Experience programs and initiatives.
• Support the Customer Experience Operations team in bridging corporate strategies and field operations and supporting the dealer network.
• Help drive strategy and alignment between regional teams as Stellantis Operating Guidelines are implemented with dealerships.
• Contribute to project-oriented assignments and apply coursework to drive results.

Benefits

• Exposure to cutting-edge projects and technologies.
• Collaborative work environment.
• Mentorship from experienced professionals.
• Networking opportunities with peers and leaders.
• Skill development workshops and training sessions.
• Paid US holidays.
• Stellantis Employee Advantage Vehicle Discount Program.
• Eligible students may be able to participate in the Company Vehicle Employee Lease Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern