Customer Experience Representative - National Account

Ace Relocation Systems • Strongsville, OH

13d • Onsite

About The Position

The Ace Relocation Systems, Customer Experience Admin will perform a wide range of administrative duties to facilitate the customer experience coordinators. This role involves general office duties such as data entry, scanning, and phone calls, registering new moves, setting up 3rd party and debris pick-ups, creating and updating move estimates, and assisting with obtaining costs for overtime, extra labor, and shuttle services. The position also supports the team with projects and questions, and retrieves information from files as needed.

Requirements

• High School Diploma or General Education Degree (GED)
• 1+ year of relevant work experience
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
• Competent with Microsoft Teams.

Responsibilities

• Perform general office duties such as data entry, scanning and phone calls
• Register new moves
• Set up 3rd party and debris pick ups when applicable
• Create and update move estimates
• Assist with obtaining costs for overtime, extra labor, shuttle, etc.
• Assist team with projects and questions
• Find and retrieve information from files in response to requests from authorized users

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED