Customer Experience Project Specialist I (Full-Time) - United States
About The Position
This posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Project management has never been more vital to our organization. You'll play an integral role in the business tying project outcomes to business goals, resulting in better market positioning. Collaborate with cross-functional teams and strive for business efficiency. You will be involved in the definition, planning, management, and deliverables of various projects. Execute project management skill sets and methodologies to address long-term opportunities that impact and improve the business. Assist in all project management cycles, including quantitative and qualitative analysis, forecast market trends, to identify risks and issues and work toward innovation and operational success. Identify process gaps and process implementation planning. Support and further build change management processes. Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products.
Requirements
- Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience. Relevant fields include: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.
- Self-Starter: Proven track record of initiating and leading projects, such as starting organizations, conferences, competitions, or publications, showcasing entrepreneurial spirit and initiative.
- Leadership Experience: Demonstrated leadership abilities through roles in student organizations, or significant involvement in extracurricular activities.
- Strong Attention to Detail: Exceptional spelling and grammar skills, ensuring high-quality and error-free content in all communications.
- Able to legally live and work in the country for which you’re applying, without visa support or sponsorship.
Nice To Haves
- You show strong communication and collaboration skills with a real passion for solving problems
- You have excellent organization and time management skills
- You are an excellent communicator and a collaborative problem-solver
- You are interested in the business and operations side of the technology industry
Responsibilities
- Assist in all project management cycles, including quantitative and qualitative analysis, forecast market trends, to identify risks and issues and work toward innovation and operational success
- Identify process gaps and process implementation planning
- Support and further build change management processes
- Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- grants of Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
