Customer Experience & Office Coordinator

Five Star Bath Solutions of Hill Country•San Antonio, TX

13d•$18 - $23•Onsite

About The Position

Five Star Bath Solutions is hiring a friendly, energetic, and organized Customer Experience & Office Coordinator for its new San Antonio location. The role involves interacting with customers, managing office and scheduling tasks, and supporting sales and operations. Experience is helpful but not required; training on the company’s products, services, and processes is provided. The company is locally owned and emphasizes teamwork, excellent customer service, and personal ownership, with an opportunity to build skills and grow with the business.

Requirements

Friendly, outgoing, and comfortable interacting with people.
Excellent communication and interpersonal skills.
Organized, dependable, and detail-oriented.
Comfortable making outbound phone calls.
Able to multitask and manage changing priorities.
Self-motivated with a positive, can-do attitude.
Comfortable using computers, email, calendars, and basic office software.
Eager to learn about the company’s products and services.
Willing to help wherever needed.
Basic computer and phone skills.

Nice To Haves

Previous customer service, retail, hospitality, or office experience.
High school diploma or equivalent.

Responsibilities

Provide friendly, professional customer assistance by phone, in person, and through follow-up communications.
Make outgoing calls to customers and prospective customers, answer questions, follow up on inquiries, and help schedule appointments.
Welcome customers and visitors to the office and create a positive first impression.
Schedule appointments, manage calendars, coordinate with team members, and help keep everyone organized.
Learn about bathroom remodeling products, features, and benefits to introduce them to customers and answer basic questions.
Assist with everyday office activities, maintain organized records, and support sales and operations teams.
Identify tasks needing attention, solve everyday problems, and help keep the office running smoothly.