Customer Experience Liaison
Placon Corporation•Madison, WI
•Onsite
About The Position
Perform Key functions of Customer Experience Liaison position by greeting guests, directing calls, sorting mail and incoming fax documents. Maintain itinerary for key staff personnel. Provide clerical support to customer service.
Requirements
- High school diploma
- 1-2 years of office related work experience
- Switchboard/phone experience
- Interpersonal skills
- Attention to detail and ability to work effectively both independently and with others.
- Manage multiple priorities
- Excellent communication skills
- Microsoft Outlook, Word, Excel.
- Ability to learn ERP data entry and retrieval procedures
- Ability to handle conflict and differing opinions in a constructive and professional manner that align with The Placon Way.
Nice To Haves
- Receptionist experience preferred
Responsibilities
- Answer and maintain company shared phone lines, and record all holiday greetings.
- Assist Placon personnel and visitors with telephone service and support as required.
- Send, receive and disperse fax documents directed to general fax line.
- Sort, and disperse mail daily.
- Maintain Placon phone directories.
- Learn and comply with established quality and safety systems policies, work instructions and procedures.
- Perform all other duties as assigned by manager
Benefits
- pre-employment drug test
- basic physical
- background check
- educational verification
- reference checks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
