Junk Removal and Customer Service
About The Position
Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.
Requirements
- Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
- People Focused: Friendly and personable, dedicated to delivering outstanding service.
- Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
- Dependable: Reliable and hardworking, positively contributing to our team culture.
- Strong Communicator: Excellent problem-solving skills and organizational abilities.
- DOT Medical Certification: A valid DOT Medical Card is required for driving commercial vehicles.
- Must maintain availability for 4 weekdays + 1 weekend day every week
Nice To Haves
- No prior junk removal experience required - we train you.
- Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
Responsibilities
- Create WOW moments through outstanding customer service
- Lead pricing conversations, close on-site sales, and deliver clear estimates
- Remove junk safely from homes and businesses
- Drive, navigate, and operate box trucks (training provided)
- Lift, carry, load, and maneuver items up to 75+ lbs
- Represent our brand with integrity, professionalism, and a sharp appearance
Benefits
- Profit Share + Tips + $12/hr base
- Overtime
- Full benefits package with Medical, Vision, Dental coverage and retirement options.
- Career advancement pathways.
- Competitive compensation and performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
