Junk Removal and Customer Service

1-800-Got-Junk? • Honolulu, HI

1d • Onsite

About The Position

Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. Create WOW moments through outstanding customer service, lead pricing conversations, close on-site sales, and deliver clear estimates. You will also remove junk safely from homes and businesses, and drive, navigate, and operate box trucks (training provided). We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences. No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Requirements

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• People Focused: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.
• DOT Medical Certification: A valid DOT Medical Card is required for driving commercial vehicles. We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.

Responsibilities

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75+ lbs
• Represent our brand with integrity, professionalism, and a sharp appearance
• Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Benefits

• Profit Share + Tips + $16/hr base
• Overtime
• Career advancement pathways
• Competitive compensation and performance-based bonuses
• Award-winning workplace ("Best Places to Work" and "Fast 50 Company")
• Full benefits package with Medical, Vision, Dental coverage and retirement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed