Entry Level | Customer Experience Associate

Aisles & Abroad•Maryland, MD
•Remote

About The Position

Aisle & Abroad is seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences. The role focuses on creating a smooth and positive client experience through organization, communication, and planning support. It is suited to someone who enjoys working with people, staying organized, and contributing to meaningful, well-executed experiences. Aisle & Abroad is a wedding, event, and destination experience studio that supports clients with weddings, events, honeymoons, and milestone experiences through thoughtful planning and personalized service. The role offers a flexible remote work structure, a supportive and collaborative team environment, and training and resources.

Requirements

  • Strong communication and organizational skills.
  • Attention to detail and the ability to manage multiple tasks.
  • Professional and client-focused mindset.
  • Comfort working independently in a remote environment.
  • Basic proficiency with online tools and communication platforms.

Responsibilities

  • Communicate with clients via email and online platforms.
  • Support scheduling, appointments, and coordination of client timelines.
  • Assist with organizing event and experience details.
  • Maintain accurate and organized client records.
  • Provide general support to ensure a seamless client experience.
  • Collaborate with team members to support daily operations.

Benefits

  • Training and resources provided
  • Supportive and collaborative team environment
  • Flexible work structure
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