Customer Experience Assistant

Platinum Coastal Group•Dallas, TX
•Onsite

About The Position

This entry-level, onsite role supports visitors and guests through welcoming, informative, and highly interactive service. People contact is central, with regular face-to-face interaction. The position is suited to someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than exclusively behind the scenes.

Requirements

  • Personable and dependable.
  • Comfortable starting conversations.
  • Organized and coachable.
  • Able to communicate professionally in a fast-moving environment.

Nice To Haves

  • Related experience is helpful.
  • Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Responsibilities

  • Greet guests and provide directions or information.
  • Assist with routine questions and requests.
  • Support activities, events, or service areas.
  • Coordinate guest needs with onsite teams.
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