Customer Enrollment Specialist - Warm Leads (No Cold Calling)
About The Position
Customer Enrollment Specialist — Warm Leads (No Cold Calling) $70K+ OTE | $46,000 Base + Uncapped Commission. Warm leads. No cold calling. Customers already want to buy. Customers use our partner app to request home services like electricity, internet, TV, and security. They’ve already chosen what they want — your job is to confirm the details and finalize the setup. Customers love what we do. We’ve earned thousands of five-star reviews by making the move-in process simple. Most specialists are on pace for $70K+ annually within 1–2 months. Top performers earn $100K+ in this role. If you like staying busy and helping customers complete decisions they’ve already started, keep reading. This is a fast-paced, high activity role with steady daily call volume. Not cold calling. Not aggressive, high-pressure sales. Not commission-only. These are warm customers who already intend to buy. Your job is to guide, confirm, and complete the order.
Requirements
- 1–2+ years of customer-facing or sales experience preferred
- Comfortable handling high daily call volume and completing tasks quickly
- Strong verbal communication skills
- Ability to build rapport quickly over the phone
- Organized and detail-oriented
- Comfortable working in a performance-driven environment
- Basic computer proficiency
- Ability to rapidly toggle between a multi-line phone system, CRM software, and map/calendar tools.
- Reliable and consistent work habits
- Ability to work full-time, in-office in Dallas, TX
Nice To Haves
- Previous sales experience not required
Responsibilities
- Phone calls with customers who have already submitted service requests through our partner app
- Confirm their setup details and move-in timeline
- Make sure the services they selected fit their home and needs
- Recommend upgrades when they genuinely improve the customer’s setup
- Finalize the order and pass it to our processing team
- Keep clean documentation in our CRM
Benefits
- Paid training from day one
- Paid time off and paid holidays
- Medical, dental, and vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
