Customer Engineer IV, Platform, FinServ, Google Cloud

Google•New York, NY

3d•$192,000 - $267,000

About The Position

As a Platform Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as the customer’s primary technical partner and trusted advisor, engage in technical-led conversations to understand business issues, troubleshoot technical questions and roadblocks, and participate in proofs of concept and demos. You will architect cross-pillar cloud solutions, drive technical wins, and define delivery and consumption plans. You will present practical solutions to technical and business leaders and help identify, pursue, and win new business workloads, including driving penetration testing within existing workloads. The role calls for broad technical expertise spanning infrastructure modernization, application modernization, data analytics, and related areas. The Google Cloud Platform team helps customers transform their businesses with cloud technology. Its products are designed for security, reliability, and scalability across infrastructure, applications, devices, and hardware. The team works with customers across industries to help them apply technology to connect with customers, employees, and partners. Individual pay is determined by job-related skills, experience, and relevant education or training. The listed U.S. compensation is $192,000–$267,000, plus a 42.86% bonus target, equity, and benefits.

Requirements

Bachelor’s degree or equivalent practical experience.
10 years of experience with cloud-native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience engaging with or presenting to technical stakeholders or executive leaders.
Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
Experience architecting, deploying, or supporting technical solutions within the financial services or banking industry, such as retail banking, investment banking, or capital markets.

Nice To Haves

Experience selling technical solutions in infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, or security.
Experience architecting or deploying cloud solutions within financial services, including retail banking, investment banking, or capital markets.
Experience managing the entire sales cycle, such as defining delivery and consumption plans and transitioning them for execution.
Experience building long-term technical strategies to uncover new customer workloads.
Experience migrating applications and services to cloud platforms.
Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to demonstrate the value of Google Cloud Platform across its portfolio through complex demos, pilots, and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead technical engagement in the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.
Partner with technical Sales teams and serve as customers’ primary technical partner and trusted advisor.
Troubleshoot technical questions and roadblocks, and engage in proofs of concept and demos.
Identify, pursue, and win new business workloads, and drive penetration testing within existing workloads.
Present practical and useful cloud solutions to technical and business leaders.