Customer Engineer III, Platform, South, Google Cloud

Google•Durham, NC
•$152,000 - $221,000

About The Position

As a Platform Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud for customers. You will serve as the customer’s primary technical partner and trusted advisor, using technical-led conversations to understand business challenges. You will troubleshoot technical questions and roadblocks, participate in proofs of concept and demos, and architect cross-pillar cloud solutions. You will drive technical wins and define delivery and consumption plans, using strategic judgment and presentation skills to engage technical and business leaders and present practical solutions on Google Cloud. The role focuses on identifying, pursuing, and winning new business workloads and increasing penetration within existing ones. It draws on broad technical expertise across areas such as infrastructure modernization, application modernization, and data analytics, while blending sales expertise, market knowledge, and direct technical engagement to demonstrate the value of the Google Cloud portfolio. Individual pay is determined by job-related skills, experience, and relevant education or training. The listed U.S. compensation is $152,000–$221,000, plus a 42.86% bonus target, equity, and benefits.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with or presenting to technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Nice To Haves

  • Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security.
  • Experience driving the entire business cycle, such as defining the delivery and consumption plan and transitioning it for execution.
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts such as encryption, identity management, access control, attack vectors, or penetration testing.

Responsibilities

  • Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
  • Combine sales, programming, and solutions architecture expertise to demonstrate the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, define initial customer delivery plans, and lead technical engagement during the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Track progress against the delivery plan and support cross-functional teams during ramp, delivery, migration, or implementation phases.

Benefits

  • Equity
  • Benefits
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