Customer Engineer II, Outcome, Healthcare and Life Sciences, Google Cloud

Google•Cambridge, MA

9h•$127,000 - $184,000

About The Position

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for customers, clear blockers, and help them get the maximum benefit from their investment faster. You will manage and execute deployment plans, transitioning scoped workloads into production by providing technical leadership to customers and partners. The role directly affects the velocity and incremental consumption of customer workloads, accelerating value realization, adoption, and future expansion opportunities. You will combine sales expertise, market knowledge, direct technical engagement, and technical project management to demonstrate the value of the Google Cloud portfolio. Google Cloud provides enterprise-grade solutions and tools to help organizations digitally transform their businesses and industries.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud-native architecture in a customer-facing or support role.
Experience in deployment planning, orchestration, or change management.
Experience with programming languages, debugging, or systems design.
Experience working with, presenting to, or influencing technical stakeholders or executive leaders.

Nice To Haves

Experience selling technical solutions in one or more of these areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations, or Security.
Experience with Google Cloud products and their differentiation from competition.
Experience working with product and capacity teams to resolve technical and capacity blockers.
Experience with object-oriented programming languages such as Python or Java, and using technical skills to remove blockers and accelerate customer deployment.

Responsibilities

Develop and orchestrate structured, end-to-end deployment plans across customer, professional services, and partner teams; onboard implementation teams, clear blockers, manage timelines and progress, and ensure readiness, including capacity and training.
Use coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
Drive and track initial and ongoing workload ramp, moving customers from agreement to consumption as quickly as possible.
Identify opportunities to expand into new workloads within customer accounts during project execution.
Drive sustainable product usage so customers realize ongoing value and secure future agreement renewals.