Customer Engagement Specialist
About The Position
The Customer Engagement Specialist manages regional account relationships for Motorola Solutions, providing dedicated support within assigned territories. By strategically partnering with Field Sellers, this role focuses on capturing and increasing sales through a mix of account management and run-rate opportunities. The Customer Engagement Specialist manages an assigned territory, partnering with Motorola Solutions field sellers to support daily activities for targeted regional accounts. This role focuses on cultivating strong relationships with new and existing customers while applying a deep understanding of territory-specific pricing strategies to drive results.
Requirements
- Bachelors Degree OR 1+ years of sales experience or customer service experience
- Proven track record of sales achievement, ideally in a high-energy, phone-based environment.
- Skilled in Google-based applications
- Under 10% travel
Nice To Haves
- experience with Salesforce is preferred.
- Prior experience in technology sales is a significant plus.
Responsibilities
- Build and maintain a robust opportunity pipeline by executing follow-ups on data-driven marketing campaigns.
- Utilize Salesforce to track all support interactions with Account Executives and field team members, ensuring data integrity.
- Consistently achieve daily, weekly, and monthly activity targets and CRM performance KPIs.
- Participate in—and occasionally lead—customer meetings to advance the sales cycle.
- Collaborate with the broader sales organization to contribute to overall company revenue goals.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
