Customer Engagement Specialist

Group SSI • Ashburn, VA

1d • Onsite

About The Position

SSI Group, a Woman-Owned Small Business, is seeking two Customer Engagement Specialists to support federal contracting and acquisition-related activities in an onsite role in Ashburn, Virginia. Candidates should bring extensive federal contracting experience, knowledge of federal acquisition processes, and proficiency with government procurement platforms, including GSA eBuy and SAM.gov. The role requires technical contracting expertise, strong communication skills, and the ability to engage effectively with stakeholders in a federal contracting environment.

Requirements

• At least 6 years of direct federal contracting experience; the posting specifies a range of 6–10 years.
• Bachelor's degree from an accredited institution, including at least 24 semester credit hours in business-related disciplines consistent with federal GS-1102 baseline educational requirements.
• Active or verifiable previously held FAC-C (Professional) or DAWIA Level II/III certification in Contracting.
• Demonstrated proficiency using GSA eBuy and SAM.gov.
• Strong understanding of federal acquisition and contracting processes.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to manage multiple priorities and work collaboratively in a professional federal contracting environment.

Nice To Haves

• Familiarity with the Federal Acquisition Regulation (FAR).
• Experience coordinating with federal contracting officers, acquisition professionals, and government stakeholders.
• Strong customer service and stakeholder engagement skills.
• Ability to work independently, exercise sound judgment, and meet established deadlines.

Responsibilities

• Support customer engagement activities related to federal contracting and acquisition processes.
• Communicate and coordinate with federal stakeholders to facilitate contracting-related requirements and activities.
• Use GSA eBuy and SAM.gov to support federal procurement activities.
• Apply knowledge of federal contracting procedures, acquisition practices, and applicable regulations.
• Assist with tracking procurement-related activities, documentation, and customer inquiries.
• Maintain professional communication with internal teams, government representatives, and other stakeholders.
• Support accurate documentation, organization, and timely completion of assigned contracting-related activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level