Customer Engagement Specialist

Ideal Software Systems • Meridian, MS

2d

About The Position

Ideal Software Systems, an innovator in business management systems for 40 years, is looking for an energetic, organized and self-starting Customer Engagement Specialist to assist our team. The candidate will work with all departments to assist in providing high level of customer service.

Requirements

• Two or more years of experience in direct customer engagement.
• Minimum of a High School diploma (GED) and show a steady work history highlighting accomplishments.
• Strong Computer Skills especially Word/ Excel and database management
• Strong time management, organization and decision-making skills

Nice To Haves

• College Degree Preferred and relevant experience can be substituted for education.
• Knowledge of the Rent to Own industry a plus

Responsibilities

• Promptly and professionally respond to and maintain communication with prospective clients through phone and email communication
• Assist with the organization of trade shows and sales events ensuring events run smoothly
• Demonstrate a commitment to professional development by learning our industry, products and process to articulate our value proposition
• Assist the members of the sales and other departments as requested
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED