Customer Engagement Representative – Entry Level

TV Collective • Hayward, CA

1d • Onsite

About The Position

Tri-Valley Collective is looking for a Customer Engagement Representative to join our team and support community-focused marketing and outreach campaigns. This is a full-time, entry-level opportunity for individuals who enjoy working with people and want to develop professional experience in customer service, communications, marketing, events, and business. No previous experience is required. Paid training is provided.

Requirements

• Friendly and approachable
• Dependable and professional
• Comfortable interacting with the public
• Motivated to learn
• Team-oriented
• Goal-focused
• Positive and solutions-oriented

Nice To Haves

• Previous experience in retail, restaurants, hospitality, customer service, sales, fundraising, call centers, reception, events, or other public-facing positions
• Recent graduates
• First-time full-time job seekers
• Career changers
• College graduates
• Candidates returning to the workforce

Responsibilities

• Communicating directly with customers and community members
• Providing professional and friendly customer service
• Representing campaigns in public and event settings
• Answering questions and providing campaign information
• Supporting community outreach initiatives
• Building positive customer relationships
• Assisting with events and promotional activities
• Participating in team meetings and training
• Supporting daily team and campaign goals
• Developing communication and interpersonal skills

Benefits

• Paid training
• Hands-on coaching
• Professional development
• Leadership development
• Team-oriented environment
• Customer engagement experience
• Marketing and event experience
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed