Entry Level Customer Engagement Representative

Resilient Enterprise • Nampa, ID

8h • Onsite

About The Position

We are a mission-driven outreach and event marketing organization that partners with nonprofit organizations to support community engagement, fundraising campaigns, and public awareness initiatives. Through live events, donor outreach, and community-focused promotions, we help charitable organizations expand their impact while creating valuable career opportunities for motivated entry-level professionals. We are currently hiring an Entry Level Customer Engagement Representative to join our growing outreach and event team. This entry-level position is ideal for individuals interested in customer service, nonprofit outreach, event support, communications, fundraising, or community engagement. No previous experience is required — we provide paid training, hands-on mentorship, and clear advancement opportunities.

Requirements

• No prior customer service or event experience required — full paid training provided
• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Positive attitude with strong people skills and a passion for helping others
• Ability to work in a fast-paced, team-oriented environment
• Interest in customer service, event marketing, nonprofit fundraising, communications, or public relations
• Flexible availability for events, promotions, and community outreach activities
• Strong organizational skills and attention to detail

Nice To Haves

• associate’s or bachelor’s degree preferred

Responsibilities

• Provide professional and friendly customer service to event attendees, donors, and community supporters
• Represent nonprofit partners at live events, fundraising campaigns, and community outreach initiatives
• Answer questions regarding nonprofit missions, fundraising efforts, and community programs
• Assist with attendee engagement, customer inquiries, and follow-up support
• Distribute promotional materials and event information to community members
• Support event coordination and ensure a positive guest experience at outreach events
• Maintain a positive, energetic, and customer-focused presence during all campaigns
• Collaborate with team members to help achieve event and fundraising goals
• Accurately collect customer feedback and assist with reporting when needed

Benefits

• Competitive entry-level pay plus performance-based bonuses and incentives
• Comprehensive paid training and ongoing professional development
• Advancement opportunities into leadership, event management, fundraising, or marketing roles
• Hands-on experience with live events, nonprofit campaigns, and community outreach programs
• Supportive and collaborative team culture
• Opportunity to make a meaningful impact within local communities
• Resume-building experience in customer service, event marketing, and nonprofit outreach

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED