Engagement Customer Representative

BVM Agency•Pittsburgh, PA

2d•Onsite

About The Position

BVM Agency Inc is hiring for an Entry-Level Customer Enrollment Representative in Pittsburgh, PA! We’re a fast-growing marketing and sales firm looking for motivated, energetic individuals to join our expanding team. This is an entry-level opportunity with hands-on training and clear growth into leadership roles. In this role, you’ll work directly with customers in retail and event-based environments, helping them explore services, enroll, and receive a top-tier experience.

Requirements

High school diploma or GED required
No experience required — full training provided
Strong communication and people skills
Positive, motivated, and coachable mindset
Ability to multitask and stay organized in a fast-paced environment
Basic computer skills and willingness to learn new systems

Nice To Haves

college experience is a plus

Responsibilities

Serve as the first point of contact for customers in retail and event settings
Explain products and services clearly while answering questions confidently
Guide customers through the full enrollment process
Support sales efforts by generating leads and following up with potential customers
Build product knowledge to effectively match customers with the right solutions
Track interactions and enrollments using internal systems
Participate in daily training sessions to develop sales, marketing, and communication skills
Work toward individual and team performance goals
Collaborate with team members to ensure a smooth onboarding experience