Customer Engagement Representative

Atlas Trillo Heating & Air Conditioning • Gilroy, CA

1d • $20 - $30 • Onsite

About The Position

Atlas Trillo Heating & Air Conditioning is hiring a Customer Engagement Representative to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to home comfort solutions, energy-saving upgrades, and indoor air quality services. The role involves engaging with retail shoppers, educating them on heating and cooling services, generating leads, and scheduling consultations. The representative will act as a Brand Ambassador, maintain a professional presence, and support in-store promotions.

Requirements

• Outgoing personality and willingness to speak with shoppers.
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance representing the ARS brand.
• Ability to attend weekly in-office meetings.
• Employment is contingent on a background check in accordance with applicable law.

Nice To Haves

• Retail, kiosk, Door-to-Door, or sales experience preferred (not required).

Responsibilities

• Engage with retail shoppers and introduce them to ARS heating, cooling, and home comfort solutions.
• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality.
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions.
• Generate leads and schedule free in-home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional and positive in-store presence.
• Support in-store promotions alongside retail management and ARS team members.

Benefits

• Weekly pay via direct deposit
• Uncapped Commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules
• Insurance available after 31 days (for full-time employees)
• Low-cost medical (as low as $5/week) (for full-time employees)
• Dental, vision, HSA/FSA (for full-time employees)
• 401(k) with company match (for full-time employees)
• Paid time off + holiday pay (for full-time employees)
• Company-paid life insurance (for full-time employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed