Customer Engagement Associate

Platinum Coastal Group•Winter Park, FL
•Onsite

About The Position

This entry-level, on-site position creates positive in-person interactions designed to increase customer participation, satisfaction, and brand connection. The role involves regular face-to-face communication in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Requirements

  • Be personable and dependable.
  • Be comfortable starting conversations.
  • Be organized and coachable.
  • Communicate professionally in a fast-moving environment.

Nice To Haves

  • Related experience in retail, hospitality, customer service, campus activities, athletics, or other people-facing work.

Responsibilities

  • Initiate friendly face-to-face conversations.
  • Explain services, promotions, experiences, or available resources.
  • Answer questions and connect customers with the appropriate team.
  • Capture feedback and support engagement goals.
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