Customer Engagement Associate

Platinum Coastal Group•Kansas City, KS
•Onsite

About The Position

This entry-level, on-site position creates positive in-person interactions designed to increase customer participation, satisfaction, and brand connection. The role involves regular face-to-face communication with customers.

Requirements

  • Personable and dependable.
  • Comfortable starting conversations.
  • Organized and coachable.
  • Able to communicate professionally in a fast-moving environment.

Nice To Haves

  • Related experience can be helpful.
  • Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Responsibilities

  • Initiate friendly face-to-face conversations.
  • Explain services, promotions, experiences, or available resources.
  • Answer questions and connect customers with the appropriate team.
  • Capture feedback and support engagement goals.
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