Customer Development Manager (Midwest Remote)

Nestle Operational Services Worldwide SA•Chicago, IL

1d•$110,000 - $130,000•Remote

About The Position

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. This position will report to Holistic Health. The Customer Development Manager is responsible for the functional management, leadership, and execution of all sales related activities for specific brands at Target and HEB.

Requirements

Bachelor's degree in business or related field preferred.
5+ years’ experience preferred; minimum 2 years Managing Large Customers desired.
Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required.
Experience in consumer goods and Vitamins and supplements is highly preferred.
Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver goals.
Strong cross functional relationships with assigned accounts.
Proficient in MS Office Suite (Word, Excel, Power Point, etc.).

Nice To Haves

Ability to manage multiple priorities and multiple brands/categories.
High level of organizational skills, good written and oral communication skills.
Ability to work independently and meet deadlines.
Must be able to multi-task and follow-up when responses are needed.
Deep understanding of the assigned Customer and how to develop demand creation plans.
The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals.
Problem solver with a solutions-oriented mindset.
Must be a dynamic leader who can push past obstacles and overcome objections.
Understand the value of listening to customers, gaining insights and moving objectives forward.
Must be an articulate communicator who can quickly synthesize data.
P&L management and strong financial acumen.

Responsibilities

Develop strategic and winning relationships.
Deliver growth, trade budget and forecast accuracy targets.
Establish and deliver Customer Joint Business Plan.
Foster and grow relationships within Retailer, gaining a deep understanding of the current and potential future needs of our customers.
Execute selling activities that drive performance (displays, new item distribution Core ACV enhancement, etc.).
Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
Establish strong working relationships with all internal teams including Customer Strategy, Finance, and Customer Service and Supply Chain.
Detailed understanding of the Customers go-to-market model including Category Management strategy.
Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals.
Educate our business partners on our products, retail goals, and measurement of success.
Strong Trade management/budget processing and efficiency that focuses on strong ROI.
Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
P&L management within respective account coverage.
Perform other duties as required.