Customer Development Intern
About The Position
Encore specializes in field sales to ensure client success in critical market channels. Their approach emphasizes deep engagement with a few clients, nimbleness, and responsiveness. Their Vision is to be the first choice for tier one organizations optimizing field sales investments, and their Mission is to provide uncompromising quality of service and unparalleled thinking, developing strategies and delivering solutions that enable clients to win. This internship opportunity is with Unilever, a globally recognized consumer goods company with brands like Dove, Hellmann’s, and TRESemmé. The Customer Development (CD) team at Unilever works closely with retail partners to drive category growth, execute business strategies, and implement shopper-focused solutions. Interns will gain hands-on experience supporting real business initiatives, working with experienced leaders and cross-functional teams. They will be exposed to data analysis, customer strategy, category planning, and business development projects. Internship opportunities may be within Customer Business Development (CBD), supporting account teams for retailers like Walmart or Loblaws, or Customer Strategy & Planning (CSP), focusing on category strategies and shopper insights. This is an ideal role for individuals seeking experience in sales, strategy, analytics, or the consumer packaged goods industry.
Requirements
- Currently enrolled in 3rd or 4th year of a Bachelor’s degree program
- Strong analytical and problem-solving skills
- Excellent communication and presentation abilities
- Strong organizational and time management skills
- Proficiency in Microsoft Excel, including: VLOOKUP, Pivot Tables, SUMIF
- Ability to work both independently and collaboratively
- Availability to work Monday–Friday, 9:00 AM–5:00 PM EST with no academic conflicts
- Eligibility to work full-time in Canada for the duration of the internship
- Ability to work in a hybrid environment with a minimum of 2 in-office days per week
Nice To Haves
- Enjoy solving problems, working with data, and collaborating with others
- Proactive, detail-oriented, and comfortable balancing multiple priorities in a fast-paced environment
- Naturally curious and enjoy turning insights into recommendations and action plans
- Likes being part of a team, takes initiative, and isn’t afraid to ask questions or bring forward new ideas
- Excited to learn, grow, and contribute in a meaningful way
- Authentic
- Solutions-oriented
- Intellectually curious
- Self-motivated
- Receptive
- Assertive
- Driven
- Continuously challenging yourself
- Professional with strong business maturity
Responsibilities
- Accessing, managing, and analyzing customer and sales data
- Supporting the development of customer and category growth strategies
- Translating insights into actionable business recommendations
- Assisting with reporting, presentations, and business reviews
- Supporting retailer and promotional planning initiatives
- Collaborating with internal teams including Sales, Brand, and Category teams
- Supporting customer-facing initiatives and Joint Business Planning activities
- Monitoring business performance metrics and identifying opportunities for growth
- Helping ensure projects, timelines, and deliverables are executed effectively
- Presenting internship project findings and recommendations to business leaders at the end of the program
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What This Job Offers
Job Type
Full-time
Career Level
Intern
