Customer Design Supv

American Electric Power•Gahanna, OH

5d•$98,993 - $128,688

About The Position

Manage technical activities such as analyzing service requests, designing and drafting work orders, estimating and requesting construction materials and equipment, maintaining mapping systems, and other technical activities. The position provides leadership and technical services direction to establish a high-performing engineering design team. It promotes employee involvement in developing methods and approaches, maintains a customer-focused culture, monitors project design, materials, and work progress to control costs and meet codes, standards, and schedules, coordinates accurate distribution-system maps with other departments, develops employee skills and knowledge, and assures standard compliance.

Requirements

Bachelor's degree in electrical engineering or a related discipline and a minimum of 5 years' experience in the design of power system electrical distribution facilities or other related experience; or
Associate's degree in electrical/electronic technology or a related discipline and a minimum of 7 years' experience in the design of distribution facilities; or
High school diploma or GED and 9 years of experience in the design of distribution facilities.

Responsibilities

Provide leadership and technical services direction to establish a high-performing engineering design team.
Encourage employees in the Distribution Design group to contribute to methods and approaches by maintaining close involvement and listening to their ideas, needs, and recommendations.
Ensure employees maintain a customer-focused attitude, understand customer expectations, and work toward superior customer satisfaction.
Monitor design, material, and work progress on department projects to control costs within estimated budgets and ensure codes, standards, and schedules are met.
Coordinate with other departments to maintain accurate maps of the distribution system.
Develop employee skills and knowledge.
Promote and assure standard compliance.
Analyze service requests, design and draft work orders, estimate and request construction materials and equipment, and maintain mapping systems.