2019369 Customer Delivery Consulting Engineer - Security

Cisco•Washington, DC

22d•$136,500 - $259,100•Onsite

About The Position

Cisco is hiring a Security Consulting Engineer for its Customer Experience team, which delivers Business Critical Services. The engineer will help transform customers’ current and future security architectures, provide day-to-day customer support and consulting, and use Cisco analytics, knowledge, and technical expertise to help customers reduce risk, drive innovation, and meet business objectives. The role serves as a trusted advisor to customers and works with Cisco Engineering to advocate for customer needs and share upcoming technology. Training and mentoring other engineers are also required. The position performs work in U.S. Government classified environments. The successful applicant must meet the stated U.S. Person and U.S. citizenship requirements for the government work, hold a current U.S. Government TS/SCI clearance with Full Scope Polygraph, live within commuting distance of the Herndon, Virginia/DC area, and work onsite four days per week.

Requirements

Current U.S. Government TS/SCI clearance with Full Scope Polygraph.
Must meet the posting’s U.S. Person and U.S. citizenship requirements for the specified government work.
Must live within commuting distance of the Herndon, VA/DC area and work onsite four days per week.
Five years of relevant experience in networking and Cisco security products.
Cisco Certified Networking Professional (CCNP) certification or equivalent security skills.
Strong analytical and problem-solving skills, including the ability to solve technical problems.

Nice To Haves

Experience deploying or supporting Cisco Identity Services Engine, Cisco Firepower, Secure Network Analytics (SNA), or other Cisco security products.
Ability to lead or guide teams comprising Cisco, customer, and partner members in triaging and resolving network problems.
Ability to drive high-level crisis management by anticipating and actively resolving issues with customers and partners.
Good communication, consulting, and customer relationship skills to create productive partnerships.
Ability to multitask, self-start in a fast-paced team environment, and work independently.

Responsibilities

Help transform customers’ current and future security architectures.
Deliver day-to-day customer activities and consulting.
Help customers understand their networks, reduce risks, and use technology to meet business objectives.
Train and mentor other engineers.
Work with Cisco Engineering to advocate for customer innovation and communicate upcoming technology to customers.
Lead or guide Cisco, customer, and partner teams in triaging and resolving network problems.
Anticipate and actively resolve issues, problems, or events through high-level crisis management.

Benefits

Medical, dental, and vision insurance.
401(k) plan with Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Paid holidays and a floating holiday for non-exempt employees.
Birthday paid day off, year-end holiday shutdown, and paid personal wellness days.
Vacation time, including a flexible vacation program for eligible exempt employees.
Paid sick time.
Additional paid time away may be requested for critical or emergency family issues.
Optional paid volunteer days.
Annual bonuses for eligible non-sales employees.
Eligible employees may receive Cisco restricted stock unit grants.