Customer data specialist (fixed-term)
About The Position
Watershed is seeking analytically minded and detail-oriented individuals to join the Customer Data Services team. This is a fixed-term role, open to early-career candidates with up to 2 years of experience, who enjoy working with complex data and understanding its impact on business decisions. Watershed is a growth-stage startup that assists over 800 customers globally, including many Fortune 500 companies and major US banks, in advancing their sustainability programs. In this role, you will work directly with customer business data, transforming it to align with Watershed templates, thereby enabling customers to gain clear and reliable insights into their sustainability impact.
Requirements
- Up to 2 years of experience working with large data files in Excel, whether through internships, co-ops or academic projects.
- Thrive on complex, messy data and enjoy the work of making it clean, structured, and trustworthy.
- Detail obsessed. You double check your work and do not consider something done until you know it is right.
- Good intuition for how numbers in a spreadsheet map to the real world. You translate abstract problems into concrete data frameworks.
- High customer empathy and want to help them achieve their outcomes.
- Strong written and verbal communicator. You can concisely communicate externally to non-technical audiences.
- Low ego team player with a strong sense of ownership. You are driven by team goals and bias for action in order to achieve them.
Nice To Haves
- Python or SQL is a plus.
Responsibilities
- Clean and transform customer business data into Watershed templates to reduce customer friction and drive time-to-value.
- Partner with customers to understand their raw data and recommend best practices for preparing it.
- Communicate data issues clearly to customers, covering impact, options and trade-offs.
- Leverage judgment to assess, advise, and execute on data cleaning best practices.
- Rigorously document decisions to ensure traceability of data manipulations during third-party verifications.
- Synthesize customer experiences and feedback to drive continuous improvement of our work and inform product development.
Benefits
- Compensation and benefits similar to full-time Watershed employees
- Daily lunch delivered in the Watershed office
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
