Customer Data Engineer

GRIDSIGHT•Austin, TX

41d•Hybrid

About The Position

Our Customer Data Engineers own data integration with our customers, ensuring they get value from Gridsight's platform quickly and seamlessly. You'll work directly with utility customers to understand their data environments, guide them through Gridsight's requirements, and lead the technical work of getting their data into the platform. You'll also contribute to the internal tooling that makes the next implementation faster and to the product work that accelerates time-to-value. You'll spend roughly half your time in conversations with customers, half heads-down wrangling data, running transforms, and configuring the system. Gridsight runs an AI-forward stack that gives data engineers access to best-in-class tooling across data infrastructure, orchestration, and AI-assisted development, including: Databricks, dbt, Dagster, AWS, and enterprise Claude Code. Staying ahead of the curve is part of the job.

Requirements

4+ years of professional experience in data engineering, analytics engineering, technical consulting, or a similar role that combines hands-on data work with direct customer or stakeholder engagement.
Advanced SQL skills and demonstrated ability to analyse, validate, and wrangle complex or messy datasets.
Proficiency in Python for data transformation, validation, and scripting.
Experience with dbt or similar ELT/ETL frameworks and working within data pipelines.
Ability to lead customer-facing technical engagements — managing expectations, communicating data requirements clearly, and driving deliveries to completion.
Experience with cloud data infrastructure and modern development practices (Git, command-line environments, collaborative codebases).
A track record of building internal tools, leveraging AI-assisted development tooling or automating manual work to improve process efficiency.
Comfort with ambiguity — customer data environments are varied and there won't always be a playbook.
Proactive and self-directed — you see what needs doing and drive it to completion without close supervision.

Responsibilities

Lead end-to-end data implementation engagements with utility customers, from running workshops to scope data requirements through to live data flowing in the platform.
Set up and configure data infrastructure in line with Gridsight's current implementation process.
Map incoming customer data to Gridsight's schemas, develop code to transform customer data, and validate outputs against quality standards.
Review incoming customer data against expected schemas and quality standards, providing clear and constructive feedback on issues.
Run and monitor the data pipelines required to deliver a successful implementation.
Drive customer data deliveries to completion. Triage and unblock issues, communicate clearly with customers and internal stakeholders, and maintain momentum.
Manage complex implementation situations with composure; maintain momentum and tight timelines, incomplete data, shifting priorities, and competing demands.
Identify and communicate patterns across customer engagements to inform product direction.
Partner with Gridsight's data engineering team to productize implementation and transformation logic — turning bespoke code into repeatable, platform-ready tooling.
Scope the data requirements needed to enable new product capabilities.
Contribute to internal documentation, playbooks, and tooling that improve the efficiency and consistency of future implementations.
Bring a tool-first mindset to the work: spot manual steps that can be automated, and take initiative to improve them.