Customer Care Technician

Eurofins•Seattle, WA

8d•$21 - $22•Onsite

About The Position

The Customer Care Technician works in a biomedical laboratory and manufacturing facility, performing a variety of environmental service duties. This role supports customers by caring for offices and common areas, as well as supporting the maintenance and sterility of laboratories, equipment, and storage areas. The technician will ensure all laboratories and equipment are clean, disinfected, and ready for production and testing of sterile medical products. Responsibilities include stocking and organizing supplies, operating Microsoft Applications and other computer-based systems, following standard procedures, and completing documentation in a regulated environment.

Requirements

Minimum of high school diploma, or equivalent
Reliable, hardworking team player
Ability to use Microsoft computer applications for communication, emails, and training
Ability to pass a full physical as well as a drug test to work in a physically active role.
Authorization to work in the United States indefinitely without restriction or sponsorship
Strong customer service skills, ability to work independently, and strong attention to detail
Experience performing housekeeping responsibilities, or custodial or sanitization in a medical, laboratory, or a clean room environment
Good communication skills (both written and verbal)
Ability to stand for up to 8 hours/day in a physically active role

Responsibilities

Support customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities.
Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products.
Stock and organize supplies for all required areas of the scope.
Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility.
Follow standard procedures and execute activities independently, as well as in a team environment.
Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.