Customer Care Technician

Eurofins•Seattle, WA

8d•Onsite

About The Position

Customer care technician works in a biomedical laboratory and manufacturing facility performing a variety of environmental service duties to support our customers by caring for the offices and common areas as well as supporting the maintenance and sterility of the laboratories, equipment, storage areas.

Requirements

Strong customer service skills, ability to work independently, and strong attention to detail
Experience performing housekeeping responsibilities, or custodial or sanitization in a medical, laboratory, or a clean room environment
Good communication skills (both written and verbal)
Ability to stand for up to 8 hours/day in a physically active role
Minimum of high school diploma, or equivalent
Reliable, hardworking team player
Ability to use Microsoft computer applications for communication, emails, and training
Ability to pass a full physical as well as a drug test to work in a physically active role.
Authorization to work in the United States indefinitely without restriction or sponsorship

Responsibilities

Support our customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities
Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products.
Stock and organize supplies for all required areas of the scope
Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility
Follow standard procedures and execute activities independently, as well as in a team environment.
Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.