Customer Care Specialist: Arena CX/Intuit 1099

Inktel Contact Center Solutions

2d • Remote

About The Position

Driven by our Passion for People, our Remote Customer Care Specialists are keen
on driving great customer experience. The Remote Customer Care Specialist
provides client support via chat; assisting with client inquiries,
troubleshooting and general support. They respond to all client communication
via email and provide client support regarding account inquiries, service,
programs/promotions and .com/Direct technical issues. Communicate with customers
in a proactive and professional manner across multiple communication channels,
including phone, chat, and email. Agents may be asked to transition to between
channels at any time.

Ultimately, we bring people together. Whether it be our clients, their
customers, our colleagues or our non-profit partners—we can’t resist the fun of
working with people. Each connection, each relationship matters. To STRIVE to be
a part of something greater is in our DNA—and we don’t use the word “strive”
lightly. It embodies what we value.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees