Customer Care Representative

CBH Homes • Meridian, ID

15d • Onsite

About The Position

Are you a positive, people-focused professional who loves helping others and solving problems? In this role, you’ll have the opportunity to support homeowners through one of the biggest moments of their lives—while building a rewarding career with a company that’s growing fast and Built Different. This is more than a customer care role. It’s an opportunity to grow, develop, and be part of a high-performing team that values communication, teamwork, and exceptional homeowner experiences.

Requirements

• Positive attitude and strong communication skills
• Exceptional organization and multitasking abilities
• Problem-solving mindset and ability to stay calm under pressure
• Ability to work in a fast-moving, team-oriented environment

Nice To Haves

• Homebuilding or construction experience is a plus, but not required

Responsibilities

• Communicate with homeowners and trade partners by phone and email
• Coordinate repair scheduling and follow up on service requests
• Help troubleshoot common homeowner concerns and identify solutions quickly
• Partner with multiple departments to ensure issues are resolved efficiently
• Deliver a positive, professional, and helpful experience in every interaction
• Manage multiple priorities while staying organized and detail-oriented

Benefits

• 100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
• Competitive Wages
• Quarterly bonus program
• Retirement Plans + employer match
• Paid Time Off
• Annual Growth Reviews

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed