Customer Care Representative

Cordeck • Casa Grande, AZ

13d • Onsite

About The Position

We are a growing manufacturing company based in Wisconsin with a facility in the Casa Grande, AZ area that offers its employees a great company culture, competitive benefits, and an opportunity to learn the entire manufacturing process from order generation through production. Cordeck is a family friendly company and is known for the great care we take with customers and employees alike. We are committed to serving our communities through charitable giving and employee involvement in community projects through a variety of sources. We believe in treating others the way we want to be treated, with courtesy and respect. We’re looking for a Customer Care Representative who is willing to help out the production team when needed. The pay range is based on experience. We offer paid vacation and holidays, 401(k) with company match and profit sharing. We also offer a comprehensive health insurance packages for full-time positions.

Requirements

• 1-3 years sales experience
• Proficient in Microsoft Office, Internet, Email, and Mac computers
• Time Management and good written, oral communication, and basic math skills

Nice To Haves

• Bachelor’s degree in related field is a plus

Responsibilities

• Answering customer phone calls and emails
• Providing material quotes and processing customer orders
• Providing Excellent Customer Service
• Monthly goals and objectives for service goals
• Cold calls and follow up calls to expand business
• Assisting the Production Team as needed.

Benefits

• paid vacation
• holidays
• 401(k) with company match
• profit sharing
• comprehensive health insurance packages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level