Customer Care Representative

Glenwood State BankAlexandria, MN
$17 - $20Onsite

About The Position

Join Glenwood State Bank as a full-time Customer Care Representative in our Alexandria location. If you enjoy helping people, creating positive experiences, and building lasting relationships, this is an opportunity to make a meaningful impact every day. This position follows a Monday–Friday schedule with a rotating Saturday. As a Customer Care Representative, you'll be one of the first people customers interact with when they visit Glenwood State Bank. You'll welcome customers, assist with everyday banking needs, process transactions, answer questions, and help customers navigate digital banking services. Whether serving customers in the lobby or through the drive-up, you'll provide the friendly, dependable support they count on while building trust through every interaction. As you grow in the role, you'll continue expanding your banking knowledge and strengthening the relationships that make our community-focused approach unique. Glenwood State Bank has proudly served our communities for generations as a locally owned bank built on trust, integrity, and personal connections. We believe our employees are the foundation of our success and are committed to creating a workplace where team members feel valued, supported, and empowered to grow. By joining our team, you'll be part of an organization that takes pride in making a difference for our customers, employees, and communities.

Requirements

  • Enjoy helping people
  • Enjoy creating positive experiences
  • Enjoy building lasting relationships

Responsibilities

  • Welcome customers
  • Assist with everyday banking needs
  • Process transactions
  • Answer questions
  • Help customers navigate digital banking services
  • Provide friendly, dependable support
  • Build trust through every interaction
  • Expand banking knowledge
  • Strengthen relationships

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • paid holidays
  • paid time off
  • sick leave
  • employee banking benefits
  • 401(k) and Profit Sharing plan
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