Entry-Level Remote Customer Associate | Work From Home | No Experience Needed

Globe Life AIL - Lisa Russel•Macon, GA

13d•Remote

About The Position

AO | Globe Life is seeking enthusiastic, service-focused individuals to join our growing remote team as Entry-Level Customer Associates. In this role, you'll connect virtually with individuals and families, answer questions, explain available life, accident, and supplemental health benefits, assist with enrollment, and provide ongoing client support. Our mission is simple: Protect Every Child. Serve All Working People. No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

Requirements

Strong communication and active-listening skills
Friendly, professional, and people-focused personality
Positive attitude and willingness to learn
Strong problem-solving abilities
Ability to learn quickly and adapt to new situations
Dependability and a strong work ethic
Self-motivation and drive to succeed
Good organization and time-management skills
Ability to work independently while contributing to a team
Comfort using computers and virtual communication technology
Be at least 18 years old
Be physically located within the United States
Be legally authorized to work in the United States
Have a computer or laptop with webcam and microphone
Maintain reliable high-speed internet
Have a quiet, professional workspace
Be comfortable communicating with clients through Zoom and phone
Be willing and able to obtain the required state Life & Health Insurance License

Nice To Haves

Experience in customer service, retail, hospitality, healthcare, education, administration, call centers, banking, client relations, or sales is helpful—but not required.

Responsibilities

Meet with clients through scheduled Zoom and phone appointments
Connect with individuals who have requested information about available benefits
Listen to client needs and answer questions professionally
Explain life, accident, and supplemental health benefit options
Help clients understand coverage options and available programs
Guide clients through applications and enrollment
Provide follow-up assistance and ongoing client support
Build long-term relationships through professionalism and exceptional service
Maintain accurate digital records and documentation
Participate in weekly training, coaching, and professional development