Customer Advocate Summer Intern

Ametek, Inc. • Aurora, IL

3d

About The Position

Are you interested in gaining hands-on experience while pursuing your college degree? If you’re eager to build professional communication skills, learn customer service fundamentals, and gain exposure to real-world business systems, this internship is a great opportunity to grow your confidence and capabilities. Interns will work closely with experienced team members and receive training and guidance as they develop skills in customer interaction, problem-solving, and internal processes.

Requirements

• Strong written and verbal communication skills
• Basic math skills, including pricing and percentages
• Working knowledge of Microsoft Word and Excel
• Strong organizational skills and attention to detail
• Professional attitude and willingness to learn new systems

Responsibilities

• Assist with reviewing and managing incoming customer and internal requests
• Support customer inquiries related to orders, documentation, and shipping timelines
• Participate in handling customer phone calls and email correspondence with guidance
• Communicate with sales representatives and internal teams to help resolve inquiries
• Assist with preparing customer quotes using established tools and processes
• Create and update customer records within internal systems (e.g., CRM software)
• Maintain accurate documentation and assist with reports or tracking tools
• Learn how customer concerns are evaluated and routed for resolution
• Participate in team meetings, training sessions, and process discussions

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees