Customer Account Manager/ Licensed Producer

Donna Johnson•Chattanooga, TN

5d•Onsite

About The Position

NOW AVAILABLE - Are you an insurance professional looking for your next BIG move? Consider joining the Johnson Grisham Agency as a Customer Account Manager/Licensed Producer in Chattanooga, TN! This exciting opportunity allows you to connect with clients, provide exceptional service, and help them protect what matters most. If you are passionate about customer service and insurance, we want you on our team! With over 100 years of combined experience in the insurance industry, the Johnson Grisham Agency is a mainstay in Chattanooga and surrounding communities. Our clients love us for our personalized service and commitment to finding the best insurance solutions for their needs. Our team enjoys a supportive work environment where growth and development are encouraged. As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Requirements

Active insurance license in property and casualty.
Previous experience in customer service or insurance preferred.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficient in using CRM software and Microsoft Office Suite.
Detail-oriented with strong problem-solving abilities.
Positive attitude and a passion for helping clients.
Team player who thrives in a collaborative work environment.

Responsibilities

Manage and maintain client accounts, ensuring high levels of customer satisfaction.
Provide expert advice on insurance products and coverage options.
Conduct policy reviews and recommend adjustments based on client needs.
Assist clients with claims processing and inquiries to ensure prompt resolution.
Develop and implement strategies to increase policy sales and retention.
Stay updated on industry trends and changes in insurance regulations.
Build strong relationships with clients through regular communication and follow-ups.
Collaborate with team members to achieve agency goals and enhance customer experience.