Customer Account Coordinator
International Paper•Fort Smith, AR
•Onsite
About The Position
Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries.
Requirements
- High school diploma or GED
- Entry level customer relations experience.
- Action Oriented
- Being Resilient
- Customer Focus
- Instills Trust
- Perseverance
Nice To Haves
- Preferred experience working in a manufacturing environment
- Preferred computer data-entry experience
- Preferred experience in the corrugated box industry
Responsibilities
- Take customer orders either directly from customers or account managers.
- Place orders on a timely basis for purchases of materials and supplies to be used in production.
- Communicate with customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.
- Process purchase orders, coordinate account credits, and maintain customer data.
- Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
Benefits
- Medical
- Dental
- Life insurance
- Flexible Spending Accounts
- Short-term and Long-term Disability
- 401(k)
- Company-funded retirement contributions
- Paid Time Off
- Education & Development (including Tuition Reimbursement)
- Student Loan Repayment Assistance
- Voluntary Benefits including insurance for home, auto, vision and pets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
