Custom Recruitment Assistant

M3USA

11d • Remote

About The Position

The Custom Recruitment Assistant creates and implements custom recruitment plans for allocated qualitative and quantitative research projects, then carries out the associated recruitment tasks to support delivery within client timelines and budgets. The role works with project stakeholders to increase internal completes and grow the panel.

The assistant develops recruitment strategies suited to each project, uses recruitment platforms and tools, coordinates internal sample resources, and deploys campaigns to generate new registrations. The role also monitors project recruitment progress, seeks ways to improve response rates and reduce costs, follows processes to avoid over-targeting panelists, and reports quality issues to the line manager. The position requires working UK shift hours.

Requirements

• 0–1 year of market research experience.
• Exceptional written and verbal communication skills and knowledge of English grammar rules.
• Strong Microsoft Office skills, particularly Excel, and the ability to learn new technologies and software quickly.
• Basic math skills, including the ability to calculate incidence rates, response rates, and profit.
• Strong critical-thinking skills and initiative to improve skills and proactively troubleshoot with project managers using available resources.
• Ability to work autonomously and collaboratively to meet study-specific and departmental objectives.
• Self-motivation and ability to reprioritize tasks throughout the workday.
• Exceptional time-management and organizational skills, attention to detail, and ability to multitask.
• Willingness to work UK shift hours.

Nice To Haves

• Bachelor’s degree or equivalent.
• Relevant coursework in market research or healthcare.
• Interest in or natural curiosity about the healthcare space, or previous experience or exposure to it.

Responsibilities

• Understand custom recruitment strategies for quantitative and qualitative studies and collaborate with project stakeholders to use available options effectively.
• Use recruitment platforms and tools, including the MR System, Dotmailer, Call Center, LinkedIn, ClickSend, DNUK, Rekru, and Confirmit/Decipher.
• Attend IKO and project-related meetings with project managers for assigned projects and share notes on agreed actions.
• Develop custom recruitment plans for assigned projects that address client needs.
• Coordinate with other teams when necessary to maximize internal sample resources through phone recruitment, segmented emails, and other custom recruitment solutions.
• Complete allocated custom recruitment tasks within client-stipulated timelines.
• Proactively identify alternative recruitment strategies and suggest ways to improve response rates and reduce project costs.
• Understand and use M3 sampling, emailing, and reporting tools effectively to support project delivery.
• Deploy custom recruitment campaigns that result in new registrations.
• Coordinate custom recruitment efforts for live projects and maintain knowledge of recruitment for qualitative and quantitative market research.
• Follow processes to ensure the same panelists are not over-targeted by custom recruitment actions.
• Report project quality issues to the line manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level