Custom Protection Officer Armed Patrol Property

Allied Universal•Rockville, MD

About The Position

As a Custom Protection Officer Armed Patrol Property in Rockville, MD, you will safeguard clients at a retail location by monitoring and patrolling assigned areas, maintaining a visible security presence, and providing customer service and communication. You will respond professionally to security-related concerns while helping support a welcoming environment. This is a full-time position scheduled Monday through Friday, 9:00 AM to 5:00 PM, at a rate of $35.00 per hour. The role requires an armed guard card or license and participation in industry-specific security training. Applicants are subject to background investigation and drug screening, as permitted by law.

Requirements

Possess an Armed Guard Card/License.
Be at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
Participate in industry-specific security training programs.
Meet at least one of the following qualifications: military service in a law-enforcement- or security-related Military Occupational Specialty or a support role in a Combat Zone; graduation from a certified public safety academy or verified work experience in law enforcement, adult corrections, or firefighting; a bachelor's degree in law enforcement or criminal justice-related studies; at least eight years of service in any military branch; or an associate degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service.
Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
A valid driver's license is required for driving positions only.

Nice To Haves

A valid firearms permit is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to visitors, tenants, staff, and vendors by carrying out security procedures, site-specific policies, and appropriate emergency response activities.
Respond to incidents, disturbances, and critical situations calmly and professionally, following established protocols and notifying appropriate personnel or emergency responders.
Conduct regular and random armed patrols throughout the retail location, common areas, parking areas, and perimeter to deter unauthorized activity and identify security concerns.
Monitor access points and visitor activity, verify authorization as required, and remain alert to conditions that may require intervention or escalation.
Prepare accurate reports and maintain required documentation related to incidents, patrols, observations, and security activities.