PT Custom Framer (Weekend Availability Required)

Michaels Stores•Concord, NH
•Onsite

About The Position

The Custom Framer builds customer relationships and creates memorable custom framing solutions for customers’ art. The role also helps customers shop and find products while maintaining a safe, clean, and clutter-free store environment. The position completes framing orders to a high standard of quality and on time, supports sales and production results, and helps maintain the ready-made frame department and other assigned areas. Work takes place in a public retail store; hours include nights, weekends, and early mornings. Weekend availability is required.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to meet the physical requirements of the role, including bending, lifting, carrying, reaching, stretching, moving throughout the store, standing for long periods, lifting heavy boxes and frames, and accessing high shelves by ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to meet applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using Elevated ABC Deliver; achieve sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • Depending on position and eligibility: 401(k) with employer match, Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and voluntary insurance options.
  • Employee discounts and access to partner discount programs.
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